Legal · Privacy
Privacy Policy.
UnpackMath ("we," "our," or "us") is committed to protecting the privacy of every person who visits or uses unpackmath.com (the "Platform"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have.
By accessing or using our Platform, you agree to the practices described in this policy. If you do not agree, please do not use our Platform.
Who We Are
UnpackMath is an adaptive math learning platform designed to help students prepare for college placement assessments. The Platform is operated by UnpackMath, a trade name of JDOM LLC, a Texas-based limited liability company. We serve two primary audiences:
For privacy-related questions, contact us at privacy@unpackmath.com
Information We Collect
We collect only the information necessary to operate and improve our services.
Information You Provide Directly
Information Collected Automatically
Information from Institutions
How We Use Your Information
Important
We do not use student data for targeted advertising, and we do not sell student data to third parties under any circumstances.
Legal Basis and Compliance
If we receive student education records from a school, we operate as a "school official" under FERPA, using that information solely for educational purposes as authorized by the institution.
Our Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a school enrolls students under 13, the school provides consent as permitted by the FTC's school exception to COPPA.
As a Texas-based business, we comply fully with the TDPSA (effective July 1, 2024). We collect only data adequate and relevant for our stated purposes, honor universal opt-out signals, and treat data from users under 13 as sensitive.
When contracting with K-12 institutions in Texas, we comply with prohibitions on targeted advertising using student data, selling student data, and building non-educational profiles of students.
We maintain written data security practices, support parental rights to review and request deletion of student data, and do not use student information for any purpose beyond delivering our educational services.
Data Retention
Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
Access
Request a copy of the personal information we hold about you.
Correction
Request that we correct inaccurate or incomplete data.
Deletion
Request deletion of your personal information, subject to legal obligations.
Opt-Out
Opt out of any data processing not strictly necessary for the service.
Data Portability
Request your data in a portable format.
Parental Rights
Parents of minor students may review, correct, or request deletion of their child's data.
To exercise any of these rights, contact us at privacy@unpackmath.com. We will respond within 45 days as required by Texas law.
Data Security
We implement and maintain reasonable administrative, technical, and physical security measures to protect your personal information. These include:
No system is 100% secure. In the event of a data breach that affects your rights, we will notify affected users and institutions as required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:
Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
Contact Us
For complaints related to student data privacy in Texas, you may also contact the Texas Attorney General's Consumer Protection Division at texasattorneygeneral.gov.
This Privacy Policy was prepared in good faith to reflect current federal and Texas state requirements as of the effective date above. UnpackMath recommends periodic legal review as laws and regulations evolve. This document does not constitute legal advice.